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Transparency refers to openness in how institutions make decisions, document actions, and communicate with the people affected by those decisions. Transparent systems provide clear information about policies, processes, and outcomes so that individuals can understand how decisions are made and how to raise concerns if necessary. In education settings, transparency may include sharing documentation, explaining how decisions were reached, and ensuring families have access to information that affects their child. When transparency is limited, families may struggle to understand what occurred or how decisions were made. Increasing transparency is often discussed as a way to strengthen trust, accountability, and fairness within public institutions.

Procedural unfairness is about how decisions are made, not just what decisions are reached. Common examples include: Procedural unfairness matters because it is reviewable. Bodies like the Ombudsperson do not re-decide educational policy — they assess whether the process was fair, transparent, and…