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Success refers to the achievement of meaningful outcomes or goals. In education systems, success is often measured through academic performance, graduation rates, or standardised assessments. However, many families and educators recognise broader definitions of success that include emotional well-being, social participation, personal growth, and the development of life skills. Expanding the meaning of success can help ensure that education systems recognise diverse forms of achievement rather than focusing exclusively on narrow academic indicators.

Success in school complaints rarely looks like the resolution families imagined when they began. There is almost never an apology. There is rarely an admission that something went wrong. The school will not, in most cases, say plainly that your child…