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Narrative control refers to the ability of institutions or individuals to shape how events are described, interpreted, and remembered. In school contexts, narrative control can influence which accounts are treated as credible, how incidents are documented, and how responsibility is framed. When institutions control the narrative, the perspectives of students or families may be minimised or reframed in ways that protect the organisation. Recognising narrative control helps explain why disagreements about events are often also disagreements about whose story is believed.

The apology is probably not coming. It is worth saying plainly, before anything else, because so much of what keeps families suspended in the aftermath of institutional harm is the unspoken anticipation of it — the sense that healing cannot properly…