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Loss refers to the experience of something meaningful being taken away or no longer available. In education advocacy, families may experience loss when expectations about school support, safety, or opportunity are not met. Loss can include missed learning opportunities, damaged trust in institutions, or changes in a child’s relationship with school. Acknowledging loss recognises that these experiences often carry emotional as well as practical consequences.

The apology is probably not coming. It is worth saying plainly, before anything else, because so much of what keeps families suspended in the aftermath of institutional harm is the unspoken anticipation of it — the sense that healing cannot properly…