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Ghosted refers to situations where a school or school district stops responding to a parent’s communication after concerns or advocacy have been raised. Emails, requests for meetings, or questions about a child’s support may go unanswered for extended periods, leaving families without information about what is happening or whether their concerns are being addressed. Being ghosted can delay problem-solving and increase uncertainty for families who are trying to ensure their child’s safety or access to learning. It may also create pressure on parents to repeatedly follow up in order to receive even basic responses. While delays sometimes occur due to workload or administrative processes, prolonged silence can make it difficult for families to participate meaningfully in decisions affecting their child. Clear communication and timely responses are important parts of fair and accountable school processes.

When a parent files a complaint about harm to their child, the system looks reassuring. There are policies.There are timelines.There are appeal levels.There are forms to fill out. On paper, it promises fairness and due process. But many parents quickly discover…

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